AI for independent law firms
We set your firm up to use AI properly, from client emails that sound like you to your website and social media, then teach your team to run it themselves.
A sensible first step
Chances are some of your team already use ChatGPT or similar at work. If you don't have a policy yet, this line is a good place to begin.
No client names or matter details go into a personal AI account, and a fee earner reads every AI draft before it leaves the firm.
It is also where our work with a firm begins. Everything else is built on clear rules about what goes into AI and who checks what comes out.
What we set up
We write down how your firm works and how it sounds, then connect that to the tools your team uses every day. What AI produces reads like you and follows your rules.
New starters
Trainees and new joiners take the most time to bring up to speed on how the firm writes. This gives them a head start, within your standards.
Their role, practice area, how they like to write and anything they must never say.
Everyday client emails, names removed. The AI reads how they actually write.
We turn that into a short writing guide within your firm's standards, and a partner approves it before it is used.
Sam, trainee, residential conveyancing How Sam writes - Short paragraphs, first name after the first reply - Plain English, explains any legal term in one line - Says what happens next and when, every time Never - Promises a completion date - Gives advice outside conveyancing Firm rules - Sign-off: "Kind regards", then full name and role - A fee earner reviews before sending
How it runs
We do the groundwork first, reading your website, social media and example emails, so the first session starts from your firm rather than a blank page.
You choose one everyday task, such as replying to new enquiries, and we set it up first so the team sees it working on real work.
By the end / One task running, with a person checking each draft.Partners agree the AI policy. We write down how the firm sounds and looks, and how each partner writes. Website access set up.
By the end / Your rules agreed and your firm written down.Website updates, Google visibility, social posts and client emails, set up and used by your team on real work.
By the end / Your team doing this day to day.New starter setup in place, your team building their own shortcuts, and the person who owns it trained with written instructions.
By the end / Your firm running it without us.Confidentiality
Partners sign off exactly what AI is allowed to do before anything is built.
We are honest about what AI can and can't do for a law firm.
Our commitment
If your team isn't using what we set up on its own by the end of month three, we carry on working with you at no extra cost until it is.
What we ask of you
Common questions
We work with independent firms of roughly 5 to 40 fee earners. Smaller firms often get the most from it, because the same few people run the marketing, the client work and the onboarding.
Partners approve the AI policy and check that we have described the firm and their own writing correctly. Day to day we work with one person, usually the practice manager or a senior fee earner. Every session is recorded, so anyone who misses one can catch up.
We choose and set up business-grade tools that fit how your firm already works, and agree them with you before anything is built. The accounts are in the firm's name, not ours.
It comes first. The partners decide what can and cannot go into each tool, and nothing client-facing is sent without a person reading it. No client data goes into the setup unless the firm decides it should.
Everything we set up stays with the firm, and the person who owns it keeps it running. If you want us to keep helping as new ideas come up, that is an option, not a requirement.
A fixed fee for the three months. We'll give you the figure on the call, once we understand your firm's size and what you want from it.
Who you'll work with
Co-founder · CEO, OAK
Websites and SEO since 2020, then automation and bespoke software. Henry works with each firm himself, from the first call to the day your team runs it on their own.
Meet the founders LinkedInBook a call
Tell us your firm's name and a couple of times that suit you. We'll confirm a 15-minute call to talk through your team and what you'd like AI to help with.
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